Refund policy

Please read item descriptions carefully. Please also know that computer monitors are calibrated differently, and colours, while they may be close, may not be 100% accurate. Print placement and size may differ slightly due to the printing and/or sewing process. 

Exceptions / non-returnable items

Unfortunately, we cannot accept returns or exchanges on items or gift cards.

Refunds

When are orders refundable?

Orders are refundable when:

1. Our production and manufacturing partner is unable to produce part or all of your order due to a limitation of their manufacturing equipment.
2. You request a change or cancellation to the order and the order has not started production. You have 8 hours to cancel your order.

When are orders not refundable?

Orders are NOT refundable for reasons including the following:

1. The wrong size is ordered.
2. A package was lost (in this case, production and manufacturing partner usually reprints and reships the order).
3. An item was damaged in transit.